Energy suppliers need to triple their smart meter installation rates to have any hope of completing a national roll-out by 2020, new analysis suggests.
Asda has been awarded a top accolade in an annual Christmas mince pie taste test that has seen Waitrose’s efforts described as “beige-tasting” and devoid of “notable flavours”.
Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to as providers take advantage of their loyalty, according to a consumer watchdog.
Britannia Hotels has been named the worst UK hotel chain for the sixth consecutive year.
Insurance policy documents can require university-level reading abilities and even industry experts struggle to cut through the jargon, an investigation suggests.
“Unscrupulous” online sellers are offering people free products in exchange for highly-rated reviews, consumer group Which? has found.
Fresh fears have been raised over access to cash as figures suggest free-to-use ATMs are vanishing at an “alarming” rate of more than 250 per month.
Rail passengers have struggled for too long with a confusing ticketing system and poor service, consumer campaign group Which? says.
Aberdeen airport has defended itself after a survey named it the worst in Scotland – for the fourth year running.
British households are paying for broadband speeds that are on average 51% slower than advertised, according to a study.
Bosses at Aberdeen International Airport say passengers are satisfied with their travel experience – and pledge facilities will get even better.