Sainsbury’s has been crowned the cheapest supermarket of 2019, according to a Which? study.
Comparison websites are adding hundreds of pounds to home insurance bills for some households, according to a new study.
The Co-operative Bank has become the latest provider to sign up to a voluntary code giving blameless bank transfer scam victims greater protection.
The Hyundai Kona Electric car has been named Which?’s product of the year for 2019, inching ahead of items ranging from Apple AirPods to a reusable coffee cup.
Nearly half of broadband customers have never tried haggling with their current provider but those who do negotiate or switch save an average of £120 a year, according to Which?
Security flaws have been found in a number of smart toys, leaving children at risk of being contacted by strangers, Which? has warned.
Energy firms are sometimes keeping customers on hold for more than half an hour before they can get through – and around a fifth typically take over 10 minutes to pick up, according to Which?
The banking industry suffers around five IT failures each week typically, shutting millions of customers out of accounts and making payments, according to analysis from Which?
Just one in 20 so-called Black Friday “deals” are cheaper during the shopping bonanza than at other times of the year, an investigation from Which? has found.
Ticket resale website Viagogo has announced it will buy rival StubHub in a deal worth 4 billion US dollars (£3.1 billion).
Online retailers that breach UK consumer laws on refunds and returns are able to buy their way to prime slots on Google Shopping’s listing service, according to a Which? investigation.
Hundreds of communities are struggling to access cash, according to a consumer group which is urging the next government to introduce a guarantee protecting people’s ability to continue using banknotes.
Holidaymakers are being warned over potentially misleading Black Friday travel deals after claims last year’s event featured exaggerated or non-existent special offers.
A number of home security cameras listed and recommended to users on Amazon contain flaws which could be putting customers at risk, Which? has claimed.
New analysis shows part of the north-east lost three-fifths of its banks over the last four years.
Aberdeen airport hit back at Which? survey naming it Scotland’s worst airport for fifth year in a row
Bosses at Aberdeen International Airport have today slammed a survey calling it the worst in Scotland.
Facebook has been accused of failing to stop the sale of fake reviews through its website more than a month after being urged to act on the issue by the Competition and Markets Authority (CMA).
Apple has been accused of “significantly overstating” the battery life of a number of its iPhone handsets following testing carried out by consumer watchdog Which?.
Amazon’s system of customer reviews and ratings is being undermined by a flood of “fake” five-star reviews for products made by unknown brands, a consumer group has claimed.
More than 50 bank branches have closed in the north-east in the past eight years, a study found.
A politician has defended investment in internet coverage in his area after a report was critical of web speeds.
Passengers in the north-east have hit out at a rail operator after it was rated poor in a survey by a consumer group.
Householders who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned.
Broadband customers who stay with the same provider and do not haggle for a better deal are being hit with “loyalty penalties” of up to £220 a year, a consumer group has warned.
Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to as providers take advantage of their loyalty, according to a consumer watchdog.
Aberdeen airport has defended itself after a survey named it the worst in Scotland – for the fourth year running.
British households are paying for broadband speeds that are on average 51% slower than advertised, according to a study.
Bosses at Aberdeen International Airport say passengers are satisfied with their travel experience – and pledge facilities will get even better.