Child car seats which are illegal to use in the UK are still available to buy from online marketplaces, a watchdog has warned.
A politician has defended investment in internet coverage in his area after a report was critical of web speeds.
Passengers in the north-east have hit out at a rail operator after it was rated poor in a survey by a consumer group.
One in four commuters on ScotRail services find travelling “frequently stressful”, according to consumer body Which?
Parts of Scotland receive the worst broadband connection in the UK, according to new research.
Householders who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned.
Millennials are the most likely generation to be disappointed with their Christmas presents, research suggests.
Tens of thousands of passengers have been suffering travel chaos after drones were flown around Gatwick Airport.
Tests of children’s toy slimes have found almost half failed EU safety limits for the presence of a potentially harmful chemical.
Broadband customers who stay with the same provider and do not haggle for a better deal are being hit with “loyalty penalties” of up to £220 a year, a consumer group has warned.
Govia Thameslink Railway (GTR) has not been stripped of its franchise despite its “unacceptable performance” following the introduction of the May timetable, Transport Secretary Chris Grayling has announced.
Transport Secretary Chris Grayling said he had apologised “many, many times” already, after he was criticised by MPs investigating train timetable chaos that gripped parts of the network earlier this year.
The Transport Secretary should have been more proactive in preventing this year’s train timetable chaos, while swift reforms are needed to restore passengers’ trust in the railways, according to MPs.
Energy customers are facing “infuriating” waits to get through to call centres, while some online queries are going unanswered, a watchdog has found.
Energy suppliers need to triple their smart meter installation rates to have any hope of completing a national roll-out by 2020, new analysis suggests.
Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to as providers take advantage of their loyalty, according to a consumer watchdog.
Aberdeen airport has defended itself after a survey named it the worst in Scotland – for the fourth year running.
British households are paying for broadband speeds that are on average 51% slower than advertised, according to a study.
Bosses at Aberdeen International Airport say passengers are satisfied with their travel experience – and pledge facilities will get even better.