A health board has apologised to a patient who was left incontinent following an operation without being told that was a risk.
Scottish Public Services Ombudsman
Aberdeen City Council has been told to apologise after a resident complained about the number of waste and recycling bins being stored on the pavement outside his home.
A north-east woman who died in hospital after she fell ill due to a heart infection could have been diagnosed earlier, a watchdog has ruled.
Aberdeen City Council failed to provide appropriate support to a woman caring for two children, a watchdog said.
The patient, who has not been named, died of a bowel condition suddenly at home around 48 hours after behind discharged from Aberdeen Royal Infirmary.
Watchdog: Patient who suffered cardiac arrest during operation at Aberdeen hospital was treated correctly
A man who suffered a cardiac arrest during an operation at an Aberdeen hospital was treated correctly, a watchdog has ruled.
The patient, who later died and who has not been named, was in Aberdeen Royal Infirmary and Woodend Hospital between December 2016 and March 2017 while she had surgery to treat heart disease.
Health bosses have apologised to a family for not giving them enough information about their loved one’s brain condition.
NHS Grampian has been ordered to apologise to a patient after an “unreasonable delay” in receiving a procedure.
Staff failed to confiscate scissors on the day of an incident at an Aberdeen school, a new report said.
A man went into a north-east hospital for a hernia operation – and a “distressing” complication meant he had to have a testicle removed a week later.
Aberdeen University should improve the way it monitors students after a complaint, a watchdog has said.
A man complained to Aberdeen council about noise coming from its car park – and was told it was not its responsibility to investigate.
A watchdog has chosen not to uphold a complaint made about a north-east man’s treatment for mobility problems.
NHS Grampian has apologised after it delayed calling police when a patient went missing from a psychiatric hospital.
A council has apologised for delays in addressing concerns about dampness and mould in one of its properties.
The Scottish Public Services Ombudsman has ruled NHS Grampian, which runs the hospital, did nothing wrong.
A woman's hopes that her child would get a benefit were unfairly raised by Aberdeen council staff, a watchdog has said.
Health bosses have apologised after a woman went to an Aberdeen hospital and did not get the emergency treatment a watchdog said was needed.
Scores of north-east pensioners have been left out of pocket after a council blunder saw them pay for care they should have received for free.
A man has won a partial victory after he criticised the way a council handled a complaint about his neighbour.
A watchdog recommended health chiefs apologise to a woman for not reacting appropriately after she raised concerns about her husband’s treatment.
An Aberdeen college has been urged to establish a set procedure for submitting funding tokens to cover course fees.
Two complaints lodged against Aberdeen City Council have not been upheld by a public ombudsman.
Health chiefs have apologised to a woman who suffered a miscarriage – for dealing with her insensitively.
Staff shortages at Aberdeen Royal Infirmary caused a woman’s foot surgery to be delayed, an ombudsman has ruled.
A health board has been forced to apologise after botching an operation on a new mum.
Aberdeenshire Council has apologised to a man after a staff member made "inappropriate comments" about him.
NHS Grampian has apologised unreservedly after a baby died following serious failings in care in Aberdeen.
A health watchdog has upheld a complaint against a former medical director at NHS Grampian for sending a gift voucher to a woman complaining about her father's treatment.