Disabled people are being shut out of online shopping by inaccessible websites and apps, a survey suggests.
More than half of online shoppers had at least one delivery that did not go as planned last Christmas, a survey for watchdog Which? suggests.
Last-minute online Christmas shopping involves buying bedding for festive guests and batteries for new gadgets.
Sainsbury’s has expanded its app-based one-hour grocery delivery service to more than 70,000 new postcodes across London.