Disabled people at a north-east sheltered housing complex say they feel like “prisoners in their own homes” after a lift was vandalised.
The fault has left some residents of Papermill Gardens in Tillydrone confined to their flats, some for more than a week.
The breakdown occurred a fortnight ago and meant that the lift could not be called from the first or third floors.
Evan Fraser, 59, lives with his wife Donna, 48, on the third floor of the five-storey block.
He thinks the fault came as a result of vandalism.
He said: “The call button was smashed clean off the wall, so we couldn’t call the lift to our floor.
“For the whole time, if I wasn’t there, my wife was basically a prisoner in our own home.”
Donna, who has had one of her legs amputated, said: “I couldn’t get out unless my husband was there, and even then he would have to bump me down the stairs.
“It was terrible, it was so distressing for me.
“We repeatedly told them that the lift was out of order, and they would just say that they would get someone out to fix it. Why did it have to take so long?”
Along with Donna, there are several other people who are also disabled, meaning that they too can’t leave the block.
Sanctuary, the firm that manages the building, apologised to residents and pledged to complete repairs to the lift soon.
Sandy McCutcheon, Sanctuary’s head of maintenance and reinvestment for Scotland, said: “We are sorry for the inconvenience caused to residents on the first and third floors by what appears to be an act of vandalism.
“The damage to the third floor lift panel was repaired last Wednesday.
“The first floor panel should be repaired no later than this coming Wednesday, the soonest the required parts were available.
“The lift still stops at the first floor but cannot be called from that level.
“We have spoken with first floor residents to ensure they have someone to help them access the lift until the repair has been completed.”
Alan Gault, a wheelchair user who lives on the first floor of the building, said: “The only way that I can get out of my flat is using the lift, because of course I can’t use the stairs.
“One of my helpers called up to let them know, and were told that it would be fixed within four days.
“I was stuck in the whole time, I would normally go to the shop once a day but I was stuck in my house, so I couldn’t.”