A council was right to ask if it could send staff to monitor children at a north-east school, a watchdog has said.
A man complained to the Scottish Public Services Ombudsmen (SPSO) after Moray Council made the request to observe his grandchildren in class as part of a social care assessment.
However, a new SPSO report said: “It was reasonable for the council to request to observe the children in school.”
It added: “The council did not contact the man to discuss his complaint. Therefore we upheld this aspect of the man’s complaint.
A Moray Council spokeswoman said: “We accept our handling of this complaint was below the standard required.
“No recommendations have been made in the decision report. However, we have sent our apologies to the complainant.
“This has been acknowledged by the SPSO.”