A man in the north-east suffered distress as he was not diagnosed with a mental health condition earlier, a watchdog has ruled.
The man, who has not been named, was diagnosed with borderline personality disorder by NHS Grampian staff and complained to the Scottish Public Services Ombudsman (SPSO) that it should have happened sooner.
A new SPSO report said: “He complained his previous psychiatrist had failed unreasonably to diagnose him with this and provide the appropriate treatment.
“We found the standard of communication in relation to the diagnosis was unreasonable and this led to uncertainty and distress for the man.
“While we did not find this had an adverse effect on his management or treatment, we recognised that not learning of his diagnosis until recently lead to a great deal of uncertainty and distress.”
SPSO asked NHS Grampian to apologise to the man and to ensure clinicians follow guidance.
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An NHS Grampian spokeswoman said: “This case represents an occasion where we did not provide appropriate care or treatment to a patient. We accept the findings of the SPSO.
“We have already written to apologise but would take this opportunity to apologise again.”