Staff at a North-east care home have been accused of being less quick to care for patients with dementia because they are “less able to complain”.
The Care Inspectorate levelled the accusation at the council-run Durnhythe home in Portsoy in a report based on an unannounced check in February.
Inspectors talked to 15 residents who voiced concerns about staffing levels and also spoke to care workers who admitted they would sometimes avoid treating people with dementia as a priority because they were less likely to complain about conditions.
As a result the home –which is run by Aberdeenshire Council – was rated “weak” in its quality of care, staffing and management, with only the quality of the building itself found to be adequate.
Mark Simpson, manager for the Aberdeenshire Health and Social Care Partnership, said an experienced care home manager had now been drafted in to oversee improvements.
“The wellbeing of our residents is of paramount importance and we are committed to ensuring that we provide great care to all of our residents,” he said.