Staff talk to residents in a warm and friendly way at a north-east care home, inspectors have said.
Monitors from the Care Inspectorate watchdog visited Crimond House in Fraserburgh on April 26 and have now published their report.
The home can look after up to 39 older people and up to 14 people with mental-health problems.
Inspectors awarded it a “good” rating for care, support, management and leadership – the third best of six possible ratings.
“We saw residents and staff interacting in a warm, relaxed and friendly manner,” said the report.
It added: “There was a strong stable, compassionate
team of staff.
“It was clear that staff knew the residents very well.
“They were aware of how they like to spend
their time and tried hard to ensure the residents remained as independent as possible within the home.
“Staff were also fully aware of the residents’
families and the dynamics of each family.
“Relatives (of residents) spoke highly of being involved in the life of the home and being made to feel welcome and part of their relative’s care.”
One resident described the staff as “kind and caring” and another said: “My mum is so well looked after.”