Staff from a north-east respite service have a very good understanding of people’s needs, inspectors have said.
Monitors from the Care Inspectorate watchdog visited Banchory Respite – also known as Highfield – on Highfield Avenue in Banchory on February 5 and have now published their report.
The service provides short-term respite care for up to four adults or children with learning disabilities and associated physical disabilities.
Inspectors rated the service “very good” for care, support, management and leadership – the second best of six possible ratings.
“The staff we spoke with demonstrated a very good understanding of people’s specific individual needs,” said the report.
It added: “We found that staff supported people with respect and kindness. Staff took the lead from the people they were supporting.
“Care was delivered at a relaxed pace.”