Increase in number of no-shows for hospital appointments in Aberdeen

Nearly 500 people failed to turn up for their appointment at ARI in just one week.

The number of people missing hospital appointments at an Aberdeen hospital has increased, new figures show.

According to NHS Grampian, 470 people – 7% – failed to show up for appointments at Aberdeen Royal Infirmary in the week beginning January 29, compared with 458 people – 6% – the previous week.

There was a slight drop in the number of no-shows at Dr Gray’s Hospital in Elgin, from 88 to 87, though it remained at 6% of patients missing appointments.

NHS Grampian has started to publish the figures to show people how much work staff do and illustrate the impact of people missing appointments

At a board meeting earlier this month, the board’s director of acute services Gary Mortimer said: “We have had a number of ‘did not attends’ (at appointments) and it’s at 6%.

“The feedback we have had on social media has been interesting and puts the challenge back to the public.”

NHS Grampian: Latest A&E admission stats

The figures showed, during the week beginning January 29 at ARI, 1,099 people were treated at A&E and 86.2% were assessed or discharged within four hours. The national benchmark figure is 95%.

There were 1,192 elective patients and emergency patients and staff performed 283 elective procedures and 109 emergency operations. Medics saw 6,981 patients in outpatient departments.