There are thousands of potholes across the more than 500 miles of roads Aberdeen City Council are responsible.
So with such a large area to cover it’s impossible for the council to know about every single one.
The best way to let them know about an issue – and to get it fixed – is to report it directly.
The roads team are responsible for “all public roads in Aberdeen City Council except for trunk roads, any private or unadopted roads”.
Trunk roads include the A90, A92 and A96 which are covered by Aberdeen Roads Limited and Bear Scotland.
It’s not just potholes they look out for, they also maintain and repair blocked drains, broken or illegible road signs, worn or missing marking, loose slabs, uneven footpaths or cycle path surfaces and damaged barriers.
Reporting an issue in your area, or on your commute, is done online on the council’s website.
The form uses a version of Google Maps to allow you to pinpoint exactly where the issue is, as well as providing any extra detail you think will make it easier for them to locate.
The map also shows all the outstanding issues that have been reported to them using the tool – as it stands there are more than 180 listed on the site right now.
If you provide them with an e-mail address, you can request to be updated on the status of your repair. Typically they aim to assess the pothole within seven days, and make any needed repairs within 30.
The website is not for emergencies. If the issue you want to report is urgent, you can phone 03000 200 292 selecting option five, then option one.