An elderly north-east couple were left fuming after easyJet axed their route – and refused to pay for them to reach the nearest airport.
William and Ann Farquharson booked return flights from Aberdeen International Airport to Gatwick in February, but read in the Evening Express in November that easyJet was ending the route.
Mrs Farquharson, 77, said she amended the booking – and she and her husband, 79, flew from the Scottish capital to the English capital last month, before flying onto Malta for a month.
When they arrived back at their Blackburn home last week, the couple called easyJet asking for the airline to pay their £103.60 expenses, but the company refused.
However, easyJet has now said it will refund the couple after the Evening Express raised the issue.
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Mrs Farquharson, a retired office worker, said: “They said they would refund our travel expenses and went back on that, but they have now been in touch to say they have changed their minds.”
The couple paid for a taxi from Blackburn to Aberdeen and used their free bus passes to reach Edinburgh.
They then paid for the tram to and from Edinburgh Airport and forked out £36 for a hotel room.
“When we landed back in Edinburgh, we took the tram into the city – travelling on that night would have meant reaching Aberdeen at 3am and we would not have felt safe.
“Paying £36 for a hotel room is hardly extravagant – it’s not the airport Hilton,” said Mrs Farquharson.
The couple both suffer from mobility issues and required special assistance at the airport to board the plane.
Mrs Farquharson added: “We used our free bus passes for most of the journey – and all of that inconvenience was necessary because of easyJet.
“We’re both pleased it has been resolved.”
An easyJet spokesman said: “After considering the circumstances, we have been in touch with the customers and have given them a refund for the £103.60 in expenses they incurred.”