Crisis-hit Aberdeen care home to close

Banks o' Dee Care Home, Abbotswell Road, Aberdeen
Banks o' Dee Care Home, Abbotswell Road, Aberdeen

A crisis-hit Aberdeen care home is to shut after a search to find a new operator was unsuccessful.

Banks O’ Dee Care Home in Tullos, which has 37 residents and 55 permanent staff, was ordered to make urgent improvements after “serious” concerns about its levels of care, environment, staffing and management were raised by the Care Inspectorate.

Owner Four Seasons Health Care has now confirmed it will have to close the facility and residents will need to find new homes.

Staff and families were told at a series of meetings today.

The Care Inspectorate had served a formal improvement notice on the home earlier this year and gave bosses until March 11 to make the changes or risk being shut down.

Amanda Cunningham, chief operating officer at Four Seasons Health Care, said: “Our first consideration is for the wellbeing of the people in our care and our colleagues and so we have been working together with Aberdeen City Health and Social Care Partnership (ACHSCP) and the home’s landlord over the past four weeks to try to find an alternative care provider to continue operating the home and secure its future.

“Although there was interest from other operators, regrettably this has not led to a commitment from any of them.”

She added: “Our proposal to cease operating Banks O’ Dee was reached reluctantly.
“It is because we have been concerned for some time that it has not been meeting the standards that we expect our homes to provide and that the Care Inspectorate requires.

“We take very seriously our responsibilities as a care provider and we think ceasing to operate the home is the right thing to do rather than see it continue to struggle.”


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A consultation has begun with staff about the closure.

Sandra Ross, chief officer for the ACHSCP, said: “Four Season Health Care, the private provider of care at Banks O’Dee was given an agreed time period to seek an alternative provider to take over the running of the home.

“Our priority is the care and wellbeing of residents in Banks O’Dee we will continue to liaise with the residents and families impacted by the decision of Four Seasons.

“Together with partners we will ensure support and advice is provided to the families and the residents.

“We will continue to work closely with the provider to ensure a smooth transition for residents to alternative accommodation.”

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