Burst water main causes 5,500 Aberdeen customers to lose supply

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Around 5,500 properties in Aberdeen were without water this afternoon after a water main burst.

The issue, in the Potterton area, caused thousands of customers in Bridge of Don to lose their water supply earlier this afternoon.

Workers are now on site to repair the burst, with water re-routed through other parts of the network to help those affected.

Tankers of water are being arranged to people in Potterton after a second burst water main was reported.

A Scottish Water spokeswoman said: “Following a burst reported at the Potterton Road on the B999 this afternoon, a water response team is currently onsite to undertake necessary repairs.

“The team have re-routed water through other parts of our network to maintain supply to a large proportion the of the approximately 5500 customers affected.

“Some customers may continue to experience a reduction in pressure or discolouration to supply while the main repair is carried out.

“Following this, a second burst was reported in the Potterton area.

“We currently have a further water response team onsite at this secondary burst making the necessary arrangements for the repairs on this section of the network. Once isolated, the customers of Potterton village may continue to experience a lack of water supply, low pressure and or discolouration to supply. Scottish Water are arranging tankers of water to the customers in the village to ensure they are kept in supply of water during this time.

“We would like to apologise to customers who have experienced disruption as a result of these bursts and thank them for their patience while our teams work to restore normal service as quickly as possible.”

Meanwhile, Scottish Water is also working to repair a burst water main near Banff.

The spokeswoman added: “Engineers are currently on site, responding to a burst water main in Banff in the vicinity of Alehouseburn Farmhouse.

“Our team has isolated the affected section of main which is currently affecting approximately 55 properties. The repair work is estimated to be complete by early this evening.”