Aberdeen bus services do not fare well in new survey

Andrew Jarvis, managing director of First Aberdeen

A new study has suggested bus services in Aberdeen are among the most expensive and unreliable in the country.

The survey, by Citizen’s Advice Scotland (CAS), asked people across the nation what they thought about the bus services.

Of the 230 people who took part in Aberdeen, 79% said they were generally dissatisfied with service punctuality, compared to the national average of 56%. On value for money, 84% of Aberdonians thought ticket prices were too costly – compared to a national average of 58%.

In Aberdeenshire, 78% of the 151 surveyed thought services are not frequent enough. The average across Scotland for service frequency dissatisfaction was 64%.

Andrew Jarvis, the managing director of First Aberdeen, said: “I am surprised that these results are so out of line with the regular independent survey carried out by Transport Focus, which have generally shown satisfaction rates in the high 80% region.”